At Humanex, we strive to provide fast, reliable, and efficient shipping services to ensure your products arrive in perfect condition and on time. Please review our shipping policy below for details on how we handle deliveries.

Free shipping is offered to employees on all orders placed within the UK mainland and Northern Ireland. This offer does not apply to island regions.

We currently offer shipping to the UK and select international destinations. If you are located outside of our supported regions, please contact us for shipping options.

Orders are processed within 3-5 business days after purchase. Business days do not include weekends or public holidays.
You will receive an email confirmation once your order has been shipped, including tracking details if applicable.

UK Deliveries: Estimated delivery time is 3-5 business days.

Delivery times may vary based on the shipping carrier and your location. Delays may occur due to weather conditions, holidays, or other unforeseen circumstances.

Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track your order through the carrier's website using the provided tracking number.

Customs & Import Duties (for International Orders)
For international orders, customs fees, import duties, and taxes are the responsibility of the customer. These charges are determined by the customs authority in the destination country and are collected at the time of delivery.
Please check with your local customs office for more information on possible charges before placing your order.
Returns & Exchanges
For more information about our return and exchange policy, please refer to our Returns & Exchanges page https://www.humanex.uk/pages/return-policy.

If you have any questions regarding shipping or need assistance with your order, please feel free to contact our customer support team at support@humanex.uk.